Contact Us
We're here to help! Whether you have questions, need support, or want to provide feedback, we'd love to hear from you.
📞 Quick Response Guarantee: We typically respond to all inquiries within 24-48 hours during business days.
Get in Touch
📧 General Support
Email: support@cvapplyr.com
For technical issues, account questions, billing inquiries, or general help.
Response Time: 24-48 hours
💳 Billing & Refunds
Email: support@cvapplyr.com
For payment issues, refund requests, or invoice questions.
Response Time: 24-48 hours
🔒 Privacy & Data
Email: support@cvapplyr.com
For data deletion requests, privacy concerns, or GDPR/CCPA inquiries.
Response Time: 48 hours
⚖️ Legal Matters
Email: cv@cvapplyr.com
For legal inquiries, terms of service questions, or compliance matters.
Response Time: 2-3 business days
💡 Feedback & Suggestions
Email: support@cvapplyr.com
Share your ideas, feature requests, or suggestions to improve CVApplyr.
Response Time: 1 week
🤝 Partnerships
Email: cv@cvapplyr.com
For bulk licensing, career center partnerships, or business collaborations.
Response Time: 3-5 business days
📰 Press & Media
Email: cv@cvapplyr.com
For media inquiries, press releases, or interview requests.
Response Time: 2-3 business days
💼 Careers
Email: cv@cvapplyr.com
Interested in joining our team? Send us your resume and cover letter.
Response Time: 1-2 weeks
Company Information
Company Name: zSellr (OPC) Private Limited
Product: CVApplyr
Location: Gurgaon, Haryana, India
Website: cvapplyr.com
Frequently Asked Questions
Before reaching out, check if your question is answered in our FAQ section:
Account & Login
- Q: How do I reset my password?
A: Click "Forgot Password" on the login page and follow the instructions sent to your email. - Q: Can I change my email address?
A: Yes, update it in your profile settings or contact support for assistance.
Credits & Billing
- Q: How much does each cover letter cost?
A: Each cover letter generation costs 1 credit. Check our pricing page for credit packages. - Q: Do credits expire?
A: No, credits remain in your account until used or your account is deleted. - Q: Can I get a refund?
A: Refunds are considered on a case-by-case basis. See our Refund Policy for details.
Technical Issues
- Q: Why isn't my cover letter generating?
A: Check your internet connection and ensure you have sufficient credits. If the problem persists, contact support. - Q: How do I upload my resume?
A: Go to your profile settings and click "Upload Resume" to select a PDF file from your device.
Privacy & Security
- Q: Is my data secure?
A: Yes, we use industry-standard encryption and security measures. Read our Privacy Policy for details. - Q: How do I delete my account?
A: Contact support at support@cvapplyr.com to request account deletion.
Business Hours
Support Hours:
- Monday - Friday: 9:00 AM - 6:00 PM (IST)
- Saturday: 10:00 AM - 4:00 PM (IST)
- Sunday: Closed (emergency support available)
Note: Email support is available 24/7. We'll respond during business hours.
Emergency Support
For urgent issues that require immediate attention (account compromise, payment errors, data breaches):
- Email: support@cvapplyr.com
- Subject Line: URGENT - [Brief Description]
- Response Time: Within 4 hours during business days
Social Media
Follow us for updates, tips, and announcements:
- LinkedIn: linkedin.com/company/lettrico (Coming Soon)
- Twitter: @lettrico (Coming Soon)
- Facebook: facebook.com/lettrico (Coming Soon)
Mailing Address
zSellr (OPC) Private Limited
Gurgaon, Haryana
India
For physical mail only. For faster service, please use email.
Report a Bug
Found a bug or technical issue? Help us improve by reporting it:
- Email: support@cvapplyr.com
- Include: Steps to reproduce, screenshots, device/browser info
- We appreciate your help in making CVApplyr better!
Provide Feedback
Your feedback shapes our product. Tell us:
- What features you'd like to see
- What you love about CVApplyr
- What could be improved
- Your success stories using our Service
Feedback Email: support@cvapplyr.com
Feature Requests
Have an idea for a new feature? We want to hear it!
- Send detailed feature requests to support@cvapplyr.com
- Include: Description, use case, and why it would be valuable
- We review all requests and prioritize based on user demand
We're committed to providing excellent customer service. Your satisfaction is our priority.